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Customer Service v Customer Experience

  • Categories Business
  • Total Enrolled 0
  • Last Update July 17, 2019

What Will I Learn?

  • Are you in customer service? This course will teach you to go beyond just providing customer service, but striving to ensure their customers have delightful experiences.
  • You will learn to focus on experience over and above service, and how to achieve the differentiator for businesses today.

Topics for this course

1 Lessons

Customer Service v. Customer Experience

Customer Service versus Customer Experience

About the instructors

0 (0 ratings)

5 Courses

5 students

KShs5,000.00

Target Audience

  • Customer Service Personnel
  • Sales People
  • Receptionist and Meet-and-Greet
myVarsity, learn online in Kenya

myVarsity is an initiative of InQuest Research and Consulting; a leading consultancy specialized in Online training in Nairobi Kenya specializing in offering premium-quality online e-learning services in Africa.

Get in touch

+254 726 611805
Office Location: Graceland Court, Block J, Room 6, Keiyo Road, Nairobi
P. O. Box 3989 – 00200 Nairobi, Kenya
info@inquestconsult.com